Troubleshooting For Mac

Identify the ports on your MacBook

Not sure which port to use with your external display, hard drive, camera, printer, iPhone, iPad, or other device? The port shapes and symbols in this guide should help.

Apple Service Programs. 15-inch MacBook Pro Battery Recall Program. Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro. 13-inch MacBook Pro Display Backlight Service Program. 13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program. 13-inch MacBook Pro (non Touch Bar. Troubleshoot a wide variety of issues, most notably non-detection problems, with your Backup Plus Portable USM drive.

Learn about Ports and adapters

Connect with adapters for your MacBook

If the cable from your external device doesn't connect to the USB-C port on your MacBook, you might need an adapter.

Learn how to use the USB-C port and adapters

How to use the Force Touch trackpad

Learn about the Force Touch trackpad, its features, and how to use it.

Learn about Force Touch trackpad

Turn on three finger drag for your Force Touch trackpad

Three finger drag is a convenient way to move things around on your MacBook display with the Force Touch trackpad.

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